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Caseworker - Premises Licensing

Customer Fulfilment
Salary Details:
£26,028 - £29,304
Advertising End Date:
19 Nov 2017
About The Role

As an ambitious, visionary and entrepreneurial council we are looking for a premises licensing Caseworker  join our busy, established and friendly Customer Relationship team.  You should be organised and motivated, willing to challenge the norm and be open to change.

Working as part of a small team of Customer Support Officers in a multi-disciplinary team delivering services to our customers, you will be a source of technical expertise on licensing functions, and in particular licences issued under the Licensing Act 2003. As well as processing licensing applications you will provide specialist advice to both applicants and colleagues on licensing matters and support officers with their day-to-day work. This will involve supporting Officers at Licensing Committee.   

The ideal candidate will be a strong team player who possesses excellent communication and organisational skills. You must be able to manage your own workload,  regularly reviewing and prioritising as necessary. In addition you must  be able to demonstrate effective problem solving skills as well as the ability to make decisions and see them through to delivery. Previous experience in a licensing field is essential.

In return we offer a flexible working environment as well as training and development opportunities to extend your existing skill set. 

The Organisation

Aylesbury Vale District Council (AVDC) spans the northern half of Buckinghamshire and our offices are located in Aylesbury about 40 miles north west of London with direct rail links in to Marylebone.

AVDC covers the second largest local authority geographic area in England and has one of the highest housing growth rates in the UK, being located just outside the green belt.  Our Local Plan is scheduled for approval by Council this summer and makes provision for over 30,000 additional houses in the Vale.  On top of the opportunities that this growth represents we also have a number of challenging and interesting national infrastructure projects on our doorstep:

  • We are located in the East-West Oxford Cambridge growth corridor with the new Oxford Cambridge rail link passing through our area.
  • We have one of the longest stretches of the HS2 High Speed rail link passing through the Vale with all the challenges and opportunities that presents
  • Aylesbury has been nominated for Garden City status and planning for that development is currently underway.
For full details about the role please click on the Role Profile tab before you apply.
About You

Customer focus & insight – You will ensure that our customers are the driving force behind everything that we do by having a strong commercial focus.  You will provide excellent customer service, delivering value to all our customers.

Delivering results – You will be accountable and aware of what our customers need.  At every opportunity you will look for ways to continually improve the service provided to our customers, working within financial constraints.

Maximising personal potential – You are constantly looking to develop and challenge yourself, maximising  your personal potential and that of others. You will create opportunities and act with integrity to empower yourself and others, to be the best they can be. 

Building effective relationships – You will collaborate and build valuable relationships, internally and externally, to ensure the success of AVDC, by actively listening and communicating clearly with everyone you interact with. 

Innovating and adapting to change – You are forward thinking and solution focused,  you are confident working  with others to create, develop and implement new ideas.

About Us
AVDC is at the forefront of changing the way that local authorities work in the future. We have adopted a more commercial approach where we strive to generate income streams and find more cost effective ways of operating.

Our vision is to secure the economic, social, and environmental wellbeing of the area. Our aim is to create more business opportunities, so that ultimately we can ‘give back’ to the community. We already have success in providing extra home and garden services for sale to residents under the Limecart brand, and the business support services we offer under the Incgen brand.

We pride ourselves on offering a fantastic, family friendly place to work. We promote flexible working with many opportunities for learning and development, along with an attractive benefits package. We have a state of the art head office at The Gateway, with easy access and free parking.

As an ambitious council with a strong culture based on clearly defined values, underpinned by a Commercial Behavioural Framework, we are looking for enthusiastic, commercially minded, motivated people to be part of our team.

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