• Profile

Enforcement Support Assistant (12 months fixed term)

Department:
Customer Fulfilment
Location:
Aylesbury
Salary Details:
£17,688 - £19,632
Advertising End Date:
29 May 2019
About The Role

Enforcement Support Assistant  (Fixed term 12 months)

Part time 17.5 hours - Monday to Friday 9.30 to 13.00 

We are looking for bright, eloquent, customer focussed individual to work part time in our busy debt recovery and business rates team.

The role includes assisting the team in capturing and allocating correspondence to the Recovery Officers. The role will also include preparing paperwork for our Enforcement Agents, setting up and monitoring payment arrangements and assisting the team with other administration work.

If you like to be busy and want to work in a customer focussed role then we look forward to hearing from you.

For full details about the role, please click on the Role Profile tab to apply.

On 01 November 2018, it was announced by the government that the five councils in Buckinghamshire will become a single unitary authority in April 2020.  Any changes made to the structure of local authorities in the county may affect council employees in the future.  Therefore, the five councils have agreed to restrict applications to this position to current employees of the five councils for a period of 14 days from 15th May to 29th May. External candidates are welcome to submit their application at any point; however, if a current employee applies during this 14 day period, their application will be assessed prior to the council considering applications from external candidates.

If you have any questions, please contact AVDC Recruitment at recruitment@aylesburyvaledc.gov.uk

Please note that we only consider applications made via our website.

About You

Customer focus & insight – You will ensure that our customers are the driving force behind everything that we do by having a strong commercial focus.  You will provide excellent customer service, delivering value to all our customers.

Delivering results – You will be accountable and aware of what our customers need.  At every opportunity you will look for ways to continually improve the service provided to our customers, working within financial constraints.

Maximising personal potential – You are constantly looking to develop and challenge yourself, maximising  your personal potential and that of others. You will create opportunities and act with integrity to empower yourself and others, to be the best they can be. 

Building effective relationships – You will collaborate and build valuable relationships, internally and externally, to ensure the success of AVDC, by actively listening and communicating clearly with everyone you interact with. 

Innovating and adapting to change – You are forward thinking and solution focused,  you are confident working  with others to create, develop and implement new ideas.

About Us

AVDC is at the forefront of changing the way that local authorities work in the future. The council is a multi-award winning and highly successful authority that recognised that local government funding was set to change for good. We have adopted a more commercial approach where we strive to generate income streams and find more cost effective ways of operating. Achieving our goal of being 100% in the cloud we calculate has saved us £6m over five years.

Our vision is to secure the economic, social and environmental wellbeing of the area. Our aim is to create more business opportunities, so that ultimately we can ‘give back’ to the community.

We pride ourselves on offering a fantastic, family friendly place to work. We promote flexible working with many opportunities for learning and development, along with an attractive benefits package. We have a state of the art head office at The Gateway, with easy access and free parking.

As an ambitious council with a strong culture based on clearly defined values, underpinned by a commercial behavioural framework, we are looking for enthusiastic, commercially-minded, motivated people to be part of our team.

 

 

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